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A Guide to Etiquette in Beauty Salons

by Vendela Berg

A visit to beauty salons has to always be a pleasant experience, both for the client and the stylist. For your visit to run smoothly, we sought to share with you The Guide To Beauty Salons Etiquette. Hear what hairstylists have to say about arriving on time, knowing what you want to do with your hair, and much more.


The first Etiquette tip is prebooking. We know this can be tricky for some of you because you don’t always know what your schedule will be 6 to 8 weeks down the road, but if you do have a pretty constant schedule, it would really be favourable for you and your stylist if you book your next reservation before leaving the salon. This will avoid you from having to call your stylist in a rush hopeful they can squeeze you in somewhere. This is by no means a good idea, as it may be a rushed service which could result in an error. Try to get in the practice of booking your next visit prior to leaving the salon, trust us you will be pleased you did. Then you can always make changes if you want to.

getting hair done in beauty salons

Cancellations & No Shows

Since we are on the issue of making changes, let’s talk regarding cancellations. If you pre-book and you require to make a change to your prior arrangement, this will not be a problem to your stylist. Just be sure you give at least 48 hours notice. If you have to cancel or change your reservation and you do not provide the stylist at least 48 hours, you are leaving the stylist in a position where they may be not capable to fill that time that they booked for you. This results in the stylist not making money for that lost time.

Think of it this way, how would you feel if you go into work and your boss told you that he wasn’t going to pay you for 1 hour today. This is how it is for the stylist when they are not with a client, they are not getting paid, so call off if you must, just be sure to be well-mannered and give them ample time for notice. Regarding no shows, these are NEVER acceptable. Try to avoid this if achievable. Many hairstylists have developed a no show policy if this becomes a routine. Meaning you will need to prepay for the service in order to book in going forward.

Arrive On Time

Now that its the day of your scheduled time, we cannot stress enough the significance of arriving to your appointment on time. It might even be a good idea to arrive 15 minutes early just to be secure. Allow adequate time for traffic issues or coffee stops. This is very vital because if you arrive late, you in fact set your hairstylist up to be late the entire rest of the day.

This will make a domino effect for the rest of the customers and its not fair that they all have to sit around and have their scheduled time start late because you chose to make a stop at Starbucks. Which leads us to this, NEVER ever show up to your scheduled time late with a fresh Starbucks in your hand…Especially if your don’t have one for your hairstylist. Its a definite way to be added to the naughty list. All jokes aside, but really there is some truth to this.

Know What You Want

One more tip from The Ultimate Guide To Beauty Salons Etiquette is to come ready and know what you want. Have photos on your phone of images that you are motivated by, but be sensible. If you are going for a drastic change, it may be a good idea to send your stylist a text prior to your scheduled time and share with them that you have thoughts of changing things up a bit. Send them images of your inspirations.

This is vital because you want to be sure they have booked enough time for what you are wanting to do, and also that they have in stock what you are wanting in regards to color. This will get rid of taking time out of your day to come to your appointment only to be told you need to book it for one more day where there is more time.

shampoo done in beauty salons

Budget for Your Visit

If you are changing up your hair colour, and you are on a tight budget, it’s very significant to talk with your stylist in advance about what you want to do and how much it will cost for the procedure. This is vital because sticker shock can be a tight position for both you and your stylist to be in. To add to this, don’t haggle with your stylist about price. This is for no reason ok. If your stylist costs more than your budget, respect that and ask if they can help you come up with a colour idea that will fit your funds.

Take into account, oftentimes the preliminary change is more than the maintenance and repairs. Be sure to get this in order before committing to having it done so it’s not bumpy for either of you. Also, asking in advance for pricing will allow you to save up in-between visits, rather than being shocked.

Price Increases

Since we are on the topic of cost, another tip from The Ultimate Guide to Beauty Salons Etiquette, is your stylists’ prices. Be compassionate when your stylist has a price increase. If you cannot manage to pay for their new prices, ask them to propose you to someone they respect that is in your budget. Hairstylists are often challenged by customers when they raise their prices, even when it’s been years since their last increase. Look at it from this standpoint, how would you feel if you worked at the same job year after year with not a single raise in your pay? Your stylist deserves a raise every now and then. Show them your support by congratulating them.

Be Honest

If you get home and realize you aren’t entirely happy with how your hair turned out, be truthful with your hairstylist. They would much rather you come in to have it changed then to never show back up another time. If your stylist is a true expert, they will be pleased to make the needed adjustments. Keep in mind this doesn’t always take in a full style after that, so if you have somewhere to go right after, you might want to ask to add on a fully styled finish.

Bringing Your Child

Your children are pretty, but bringing them with you to your hair appointment in beauty salons is not good salon etiquette. There are a few reasons why. First, there may be another customer who has arranged for their child to be with their nanny or sitter so that they can loosen up and enjoy a quiet experience. If you have brought your child with you they will likely be an annoyance to the other customers. Be courteous of others service time. Another reason is that your child will most likely get bored, especially if you are receiving a colour service. Keep them home, and give yourself the gift of enjoying some alone time.

Product Recommendations

During your service, your stylist will likely suggest hair care products that will protect your colour, preserve the health of your hair, and also help with the styling procedure. Don’t take these recommendations lightly, particularly in regards to colour protection. If you have used up money to get that gorgeous hair colour you have been dreaming of, don’t ruin it by going home and using non-specialized hair care products. Believe it or not, using the correct shampoo and conditioner will lengthen the life of the hair colour.

Be sure to budget for taking home what they suggest, trust us it really does make a difference. Also, keep in mind you will not be able to attain the styling results without using the suggested styling products and tools. This is an area we always support clients to invest it will alter your life.

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hair salons
10 Things Your Hair Salons Won’t Tell You

by Vendela Berg

We all want great hair, and it starts with a decent haircut. You may take in a photo, or show what you want to your hairstyle to a “T”, but are your expectations for a new look on par with what your hair can really do? Does the salons that you’ve been wanting match the amount of time that you’re willing to spend on your hair? Here are 10 things to consider, and points that hair salons likely won’t say out loud, before you go in for your next haircut.

hair salon

Great Hair Takes Work. Sorry.

On some level, if you want your hair to look good it’s going to take some work. Unless you have perfect hair, with great body, beautiful thickness, and absolutely no issues whatsoever, you will need to do something with your hair to make it look like that photo you brought in. By the way, I’m pretty sure that the aforementioned perfect hair doesn’t really exist.

Surprise! Celebrities Have Hair Just Like You

Celebrities are born just as human as you and me, with one exception when it comes to hair. Celebrities hire teams of stylists, use extensions, wigs, top-of-the-line hair products and processes that cost a fortune. Unless you’re willing to pay those kinds of prices in hair salons, it’s probably not realistic to have celebrity perfect hair everyday.

You Want Wash and Go Hair? Me too.

The truth is, very few people on this planet have wash and go hair. Many people look like they do (like the girl you work with whose hair is perfect all day long), but they have to work at it. They experiment with the right shampoo, get regular haircuts, try out new styling techniques, and they probably use product in their hair. By the way, we all secretly hate the girl with the perfect all day hair. It’s ok.

You Need to Use Hair Products

If you don’t like to use product in your hair, don’t expect your hair to look like you did. Have you ever checked how many products hair salons use during your haircut/blowout? If you’re still using Panteen ProV and Aqua net, it’s time to find out why professional products are far better and will actually help you have salon hair everyday. Bottom line: professional products are great and could give you a brand new appearance for your hair.

You’re Using That Product Wrong

Just because you’re using product, doesn’t mean you’re using it right. If you’re one of those girls that have been using the same product you used 10 years ago (it’s ok, you don’t have to admit it out loud), it is time for a change. Ask for advice on your hair products, and do that advice at home. If the product isn’t working out, change your product for something that will work for you.

hair stylist

Change is Good. Embrace Change.

If you ask for a new look, but style your hair the same way you always have, you will likely not be happy with your hair’s result. In fact, it will probably look like it always did. A haircut is simply the foundation to a great look. Styling is key. Ask your salon for advice on properly styling your new cut.

If at First You Don’t Succeed, Try, Try Again

Practice makes perfect. Try new things with your hair and re-try them when you don’t get them right the first time. Trust me, even hairstylists have a hard time blowing out their own hair, and it takes some skill to learn to curl your hair with a flat iron. Rome wasn’t built in a day, neither is great hair.

You’re Asking for the Impossible

Have real expectations with your hair. If you’re only willing to put five minutes of styling into a hair style that should require 30 minutes, expect your hair to look that way. Ask your hairstylist help you choose a look thats at par with the level of effort that you’re willing to put in and that matches your hair texture.

Long Hair Takes More Work

The more hair you have, the more time it will take to style. Which is a real drag if you were “blessed” with ridiculously thick hair, but it’s just a truth that you have to accept.

Your Hairstylist Ain’t Happy Unless You’re Happy

Your hairstylist really wants you to look good and feel good about your hair. You represent her talent, experience, skill, and her great name. We honestly stress about your hair, and we want you to feel great about it. We want you to cherish it, to tell your friends about it, and to return in six weeks with enthusiasm about it. If you don’t love it, talk to your stylist about it. And if you do like it, tell her about that, too.

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